FAQS on Purchase and Import

KONBEST has been supplying brand compressor products more than 16 years and we have encountered all kinds of problems, here are the most important concerns of our customers before purchasing.

Why your prices look better than our local?

Please feel free to buy our products. KONBEST has been building factories in China for many years. China has a much better industry chain, (e.g. Buying a machine in the USA, the machine price is 799$. Buying a machine in China, the machine price is 300$, shipping cost is 70$, a total 370$. ), so products made in China will be more cost-effective.

How do we respond to customer orders?

① Determine technical parameters and customization requirements, etc.
② Check our warehouse for stock availability.
③ Determine the production time with the production department.
④ Arrange the fastest delivery after the order is completed

How soon will my order be delivered?

For hot-selling products from KONBEST, we can guarantee delivery in as fast as 3 business days. For OEM customers, our delivery time is generally 20-30 days.

How to ensure the quality of the purchased products?

We can provide product samples and detailed product specifications for customers to reference. Additionally, we can provide third-party inspection reports and quality certificates to demonstrate product quality.

Can I go to China to inspect the factory?

Of course, if you want to come to inspect the factory, our consultant will arrange the schedule for you. In addition, we support ZOOM videos for online factory inspection.

How to guarantee the product after sale?

7×24 after-sales service and technical support. Our expert engineers provide service, and original products purchased from us enjoy official protection and service. Konbest Returns Policy: All Items Are Returnable And Exchangeable.

How do i pay and payment option?

We usually accept 30% T/T deposit, Western Union, paypal and L/C at sight payment. For long-term customers, we offer negotiable payment options. After payment, our consultant will update the product progress in real time.

How do I start a business in our local area?

Welcome to work with us. KONBEST every year to help authorized dealers better develop customer business locally. And we can offer you the best wholesale price to help you earn more profit. Customers’ customized needs and after-sales problems are solved by us, you only need to develop B2C sports recovery business in your local area.
Get a free quote
If you are interested in our products or have any doubts, please be sure to let us know so that we can help you better.
Get a free quote
If you are interested in our products or have any doubts, please feel free to let us know so that we can help you better.
Get a free quote
If you are interested in our products or have any doubts, please feel free to let us know so that we can help you better.